Postyn Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and Postly Technologies, Inc. (“Postly Technologies,” “we,” “us,” or “our”) governing your access to and use of Postyn, https://postyn.app, its applications, APIs, AI and automation features, documentation, support, and related services (collectively, the “Service”).

By creating an account, accepting an order, clicking to accept, or using the Service, you agree to these Terms and the Postyn Privacy Policy. If you use the Service for an organization, you represent that you can bind that organization, and “you” includes that organization. If you do not agree, do not use the Service.

The Service is intended for business and professional use. You must be at least 18 years old and legally capable of entering a contract.

• Provide accurate registration, billing, and contact information and keep it current.
• Protect passwords, API keys, access tokens, recovery methods, and devices; promptly report suspected compromise.
• You are responsible for activity under your account and for users you invite to an organization or workspace.
• Organization owners and administrators may manage members, permissions, content, connected accounts, billing, exports, and account closure.
• Accounts are product-specific. A Postyn subscription, trial, organization, or entitlement is separate from any account or plan for another Postly Technologies product unless an order expressly says otherwise.

Postyn is an X-focused content creation, scheduling, publishing, analytics, media, and collaboration service for authorized X accounts.

The Service may include content creation, scheduling, analytics, team collaboration, media storage, bulk workflows, API access, MCP or agent integrations, AI Studio, add-ons, and support. Features depend on your plan, region, connected services, and third-party availability. We may impose reasonable usage, storage, rate, channel, workspace, or automation limits described in the Service or an order.

You decide what to create, upload, publish, send, automate, or measure and remain responsible for those actions and their recipients.

• Obtain all rights, permissions, licenses, notices, and consents required for your content, audience data, connected accounts, and instructions.
• Comply with advertising, consumer protection, intellectual property, privacy, data protection, accessibility, election, export, sanctions, and industry-specific laws that apply to you.
• For email, SMS, WhatsApp, or other commercial messaging, use accurate sender information, honor consent and opt-out requirements, include legally required disclosures and contact details, and do not send spam or prohibited content.
• Review scheduled posts, automated actions, links, recipients, time zones, claims, disclosures, and AI outputs before publication.
• Maintain an independent backup of content or data you are legally or operationally required to retain.

Postyn can connect to X accounts so you can draft, schedule, publish, and review authorized posts and permitted performance information. You authorize us to access, process, and transmit information and perform actions through a connected service only as directed by you and permitted by the permissions you grant. You may disconnect an integration through the Service or the third party, subject to technical and retention limitations.

Third-party services are governed by their own terms, policies, permissions, quotas, review processes, and availability. We do not control them and are not responsible for their acts, omissions, data practices, outages, API changes, account restrictions, or content decisions. You must comply with the rules of every connected service, including the X Terms of Service, Rules, automation and developer policies, brand guidelines, advertising rules, and privacy requirements.

As between you and us, you retain ownership of content and data you submit or connect (“Customer Content”). You grant us and our subprocessors a worldwide, non-exclusive, limited license to host, copy, process, transmit, display, modify for technical formatting, and otherwise use Customer Content solely to provide, secure, support, and improve the Service, comply with your instructions, and meet legal obligations.

You represent that Customer Content and our permitted processing will not violate law, third-party rights, confidentiality duties, or connected-service rules. You are the controller or business for personal data you direct us to process on behalf of your audience, contacts, customers, or end users; we act as your processor or service provider to the extent applicable. You must provide required notices and handle rights requests unless a separate data processing agreement allocates those duties differently.

AI and automation features may use prompts, Customer Content, connected-service context, or selected assets to generate drafts, suggestions, classifications, schedules, or actions. Outputs may be inaccurate, incomplete, offensive, non-unique, or unsuitable and are not professional, legal, financial, medical, or compliance advice.

• You must use human judgment and verify outputs before relying on or publishing them.
• You are responsible for configuring approvals, permissions, triggers, recipients, frequency, and safeguards.
• Do not submit data you lack authority to process or sensitive data not necessary for the intended feature.
• We do not claim ownership of your prompts or outputs, but output ownership may depend on law and third-party model terms.
• We may use third-party AI providers as subprocessors. We do not use Google Workspace API data to train general-purpose AI models.

API keys, webhooks, MCP connections, agent tools, and developer credentials are confidential and may be used only for your authorized applications and Service use. You may not share credentials publicly, bypass rate or plan limits, interfere with security, scrape undocumented endpoints, misrepresent request origins, or use developer access to replicate or compete with the Service.

We may rotate credentials, modify interfaces, enforce limits, or suspend developer access to protect users, comply with third-party requirements, or maintain service integrity. Automated clients must implement reasonable retries, error handling, approval controls, and safeguards against duplicate or unintended actions.

• Trials begin and end as shown during signup. At trial end, access may be limited unless you purchase a plan.
• Paid subscriptions and add-ons renew for the stated billing period until canceled before renewal. You authorize recurring charges to your payment method.
• Fees are based on the selected plan, usage, channels, seats, workspaces, storage, add-ons, or other stated metrics. We may correct billing errors.
• Fees are non-refundable and non-creditable except where required by law, expressly stated in an order, or approved by us. Cancellation stops future renewal and does not retroactively refund the current term.
• Prices exclude taxes. You are responsible for applicable taxes, duties, and withholding other than taxes on our net income.
• We may change future pricing with advance notice. Continued use after the effective date constitutes acceptance; you may cancel before renewal.
• Overdue amounts may result in interest where lawful, collection costs, downgrade, suspension, or termination.

You may not use or assist others to use the Service to:

• Break the law; violate sanctions; infringe intellectual property, privacy, publicity, contractual, or other rights; or evade a legal or platform restriction.
• Publish or send malware, phishing, credential theft, scams, deceptive impersonation, unlawful discrimination, exploitation, threats, harassment, or non-consensual intimate content.
• Send unsolicited or unlawful communications, manipulate engagement, create fake activity, or mislead recipients about identity, sponsorship, endorsements, or material claims.
• Probe, scan, disrupt, reverse engineer, overload, or circumvent authentication, security, quotas, moderation, rate limits, or access controls.
• Harvest personal data, monitor people unlawfully, sell connected-account data, or use restricted data for advertising, credit, insurance, employment, housing, or other high-impact decisions.
• Use the Service or outputs to develop a competing model or product, benchmark for publication without consent, or resell access except under a written partner agreement.

We may investigate suspected violations and remove content, restrict features, preserve evidence, or cooperate with lawful authorities where appropriate.

Our collection and use of personal data is described in the Privacy Policy. You must use reasonable safeguards for accounts, exports, recipients, credentials, and devices. No system is completely secure, and you must notify us promptly of suspected unauthorized use affecting the Service.

Each party will use reasonable care to protect the other party’s non-public confidential information and use it only to perform under these Terms. Confidential information excludes information that becomes public without breach, was lawfully known without restriction, is independently developed, or is lawfully received from another source. A party may disclose information when legally required after giving notice where permitted.

We and our licensors retain all rights in the Service, software, interfaces, designs, documentation, models, workflows, trademarks, and related technology, excluding Customer Content. These Terms grant only a limited, revocable, non-exclusive, non-transferable right to use the Service during your authorized term.

You may provide feedback voluntarily. You grant us a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate feedback without restriction or payment, provided we do not identify you publicly without permission.

The Service may change as products, laws, security needs, and third-party APIs evolve. We may add, modify, limit, or discontinue features and will use reasonable efforts to give notice of material reductions to paid core functionality when practicable. Preview, beta, experimental, or free features may be changed or withdrawn at any time and are provided without service commitments.

Maintenance, internet conditions, third-party platforms, force majeure events, and security incidents may cause delay or interruption. Unless a separate written service-level agreement applies, we do not guarantee uninterrupted or error-free availability.

You may stop using the Service or cancel renewal at any time. We may suspend or terminate access for breach, security risk, unlawful conduct, non-payment, third-party platform requirements, material harm, or discontinuation. Where reasonable, we will provide notice and an opportunity to cure.

On termination, your right to use the Service ends and amounts owed remain due. Export Customer Content before account closure. We may delete or de-identify data after applicable retention periods, subject to backups, legal holds, fraud prevention, dispute resolution, and lawful obligations. Provisions that by nature should survive—including payment, ownership, confidentiality, disclaimers, liability, indemnity, and disputes—will survive.

To the maximum extent permitted by law, the Service, integrations, output, and support are provided “as is” and “as available.” We disclaim all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing.

We do not warrant that content will publish at a specific time, third-party platforms will accept or retain content, analytics will be complete, AI output will be accurate, links or recipients will be correct, or the Service will meet every legal or business requirement. You are responsible for independent review, backups, and business continuity.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, goodwill, business, data, or use, even if advised of the possibility.

Our aggregate liability arising from or relating to the Service or these Terms will not exceed the greater of US$100 or the fees you paid us for the affected Service during the 12 months before the event giving rise to liability.

These limits do not apply where prohibited by law and do not limit liability that cannot legally be excluded. Some jurisdictions do not allow certain exclusions, so portions may not apply to you.

To the extent permitted by law, you will defend, indemnify, and hold harmless Postly Technologies, its affiliates, officers, employees, and agents from third-party claims, damages, penalties, and reasonable costs arising from your Customer Content, recipients or audience data, breach of these Terms, violation of law or connected-service rules, or infringement of third-party rights. We will provide reasonable notice and cooperation, and you may not settle a claim imposing liability or admission on us without consent.

These Terms are governed by Delaware law, excluding conflict-of-law rules. Before filing a formal claim, each party will give written notice and try in good faith for 30 days to resolve the dispute. Except where law requires otherwise, exclusive jurisdiction and venue lie in the state or federal courts located in Delaware, and each party consents to those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

• Changes: We may update these Terms. We will post the revised date and provide additional notice for material changes where required. Continued use after effectiveness means acceptance.
• Electronic communications: You consent to receive agreements, notices, receipts, and account communications electronically.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with an affiliate, financing, merger, reorganization, or sale of assets.
• Force majeure: Neither party is liable for delay caused by events beyond reasonable control, excluding payment obligations.
• Export and sanctions: You may not use the Service in violation of export controls or sanctions and represent that you are not prohibited from receiving it.
• Severability and waiver: An unenforceable provision will be modified to the minimum extent necessary; the remainder stays effective. Failure to enforce is not a waiver.
• Order of precedence: A signed order or data processing agreement controls only to the extent it expressly conflicts with these Terms. These documents form the entire agreement about the Service.
• No third-party beneficiaries: These Terms create no rights for third parties.

Questions or legal notices about these Terms may be sent to [email protected]. Please identify Postyn, your organization, and the nature of the request. Product website: https://postyn.app.